QuickBooks users most often encounter common data damages and company file issues. To fix these issues, QuickBooks introduced us to the verify and rebuild data tool. When doing so, there are chances of appearing an unknown error: QuickBooks Error 213. This error pops up on your screen with an error message that reads, 'LVL_ERROR: Verify Account List. Duplicate name encountered' and prevent you from rebuilding the damaged data.
To complete the data rebuilding process and work on the company file without interruption, you must fix QB error 213 quickly. Follow this complete guide to learn the possible reasons behind this error and their troubleshooting solutions.
If you are facing any difficulties while following this guide, we suggest you get help from experts. To do so, dial +1(855)-738-0359 and get free assistance from ProAdvisors
Possible Causes Behind Error Code 213 in QuickBooks Desktop
Let's get familiar with the reasons behind error code 213 in the QuickBooks Desktop:
Error 213 mainly appears because of duplicate entries in QB company data. There are multiple lists in which data may get duplicated and which need to be managed, like Customer, Employee, Class, Item, Vendors, and Name.
When you try to fix company data issues with the verify and rebuild data tool, all the issues are automatically saved in the QBWin.log file. Having duplicate entries in your company data will interrupt the rebuild tool and trigger error 213 on your screen.
Here's How to Fix Error 213 in QuickBooks Desktop
The below-given steps will help you fix the issues going on with the QBWin.log file. Please ensure to follow each step carefully:
Step 1: Access the QBWin.log File from QuickBooks
Open the QBWin.log file to fix the common issues going on with it using the following steps:
Open the QuickBooks Desktop and press the 'F2' key to open the 'Product Information' window.
Further press 'F3', which will open the 'Tech Help' window in QB.
Go to the 'Open File' tab and select 'QBWin.log file' under Select a file to open.
Now click the 'Open File' button, and it will access this file.
You can also open this file directly from the computer's C: drive. Here's the path you should follow: Users/USERNAME/AppData/Local/Intuit/QuickBooks/log/XXX/ to locate the QBWin.log file.
Double-click on this file to open it.
Step 2: Find and Edit Duplicate Entries in QBWin.log File
Scroll down to the bottom of the log file and press the 'Ctrl + End' key.
Now open the Find window by pressing the 'Ctrl + F' key.
Enter 'duplicate' in the find window.
Further, double-click on the duplicate entry, select 'Rename', and give that entry a unique name.
Follow the same steps to edit other duplicate entries.
When done, run the verify and rebuild data tool to ensure no duplicates are left.
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Above, we have discussed the troubleshooting solutions to eliminate 'QuickBooks Error 213.' If this error persists, we recommend you get help from experts. Dial +1 (855) 738-0359 and contact our customer support team for the same.
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