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Do this When Unable To Open QuickBooks Company File

Updated: Nov 4, 2023

Unable To Open QuickBooks Company File is the most common and frequently occurring error experienced by users. If you're also one of them, let's dig into this troubleshooting guide and fix this error.


QuickBooks uses a company file to store and manage your accounting data. To save this file in your system, use the. QBW extension. Slight issues in the extension file or location where you have saved it prevent you from opening the data file. Apart from these, other factors can also trigger the 'unable to open the data file' error in QuickBooks, which increases the chances of losing your crucial data. So, to fix this error quickly, go through this guide and follow the troubleshooting guide carefully.


If you find it difficult to follow this guide, we suggest you give us a call on +18557380359 and talk to our customer support team

Possible Factors that Provoke the Company File Error in QuickBooks


The below-mentioned pointers are the main reasons why you're unable to open the data file:


  • Some internal issues are going on with the company file extension or location.

  • The QuickBooks version you're using is outdated.

  • Your company file is hosted on your workstation in multi-user mode rather than on a server computer.




Stepwise Solutions Methods to Fix 'Can't Open your Company File'

Before using the troubleshooting guide, make sure your QB version is updated to its latest version. Follow the given step-by-step solution to fix the ongoing company file error:


Solution 1: Move the Company File to a New Location


Follow the given steps to change the company file location:


  • Open the 'File Explorer' on your computer.

  • Go to the 'Local Disk (C:)' and move to the 'Program Files.'

  • Now look for the folder that holds your company file named [Your company name].qbw.

  • Select your company file and right-click on it.

  • Further, select 'Copy.'

  • Move back to your computer and select 'Paste.'

  • Go to QuickBooks and select 'File.'

  • From the dropdown menu, choose 'Open or Restore Company'.

  • Now select the recently copied file and open it to restore.


Solution 2: Turn Off the Company File Hosting on Your Workstations


If you are hosting the company file on a multi-user network, make sure the multi-user access is turned off on your workstations.


  • Launch the QB Desktop on any of your workstations.

  • Move your arrow to the ‘File’ and click on it.

  • Select ‘Utilities’ from the dropdown menu.

  • If there's an option 'Host Multi-User Access,' don't select it and move to a different workstation, as the multi-user access is already disabled.

  • Follow the same steps on the other workstations and select when you see 'Stop-hosting Multi-user access.

  • After turning off hosting mode on every workstation, move to the server one.

  • Follow the above steps and select the 'Host Multi-User Access' option.


We hope you've successfully fixed the ongoing Unable To Open QuickBooks Company File error. If the error persists, make sure your data file is in. QBW type as you can't open it in. QBB and . QBW types. Connect with our customer support team at +18557380359 for additional advice.




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